Terms of service
Terms & Conditions
Effective Date: July 1, 2026
Welcome to PRO PLUS.
These Terms & Conditions govern your access to and use of www.proplusindia.in and all purchases made through our website. By accessing or using this website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, please discontinue the use of our website.
About Us
PRO PLUS is an Indian consumer electronics brand owned and operated by Bharat Sharma / PRO PLUS INDIA.
All products available on www.proplusindia.in are genuine PRO PLUS branded products sold directly by PRO PLUS.
Website Usage
By using this website, you agree to:
- Provide accurate and complete information while placing orders.
- Use the website only for lawful purposes.
- Not misuse, interfere with, or attempt unauthorized access to the website or its services.
- Comply with all applicable laws while using our services.
We reserve the right to suspend or terminate access to users who misuse the website or violate these Terms.
Products & Services
PRO PLUS offers consumer electronics and related accessories through its official website.
We continuously strive to provide accurate product descriptions, specifications, pricing, and availability. However, minor typographical errors or updates may occasionally occur.
We reserve the right to modify product specifications, prices, availability, or discontinue products without prior notice.
Product Information
Product images are provided for illustration purposes.
Although every effort is made to display colours and specifications accurately, actual products may vary slightly due to:
- Display settings
- Lighting conditions
- Manufacturing updates
Dimensions and specifications are approximate unless otherwise stated.
Pricing
All prices displayed on our website are inclusive of applicable GST unless stated otherwise.
While we make every effort to ensure pricing accuracy, occasional errors may occur.
If an incorrect price is displayed:
- We will notify you before processing the order.
- You may choose to proceed or cancel the order.
- If payment has already been made, a full refund will be issued for cancelled orders.
Payment
We accept secure payments through authorized payment gateways.
Available payment methods include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Cash on Delivery (COD) (where available)
For security purposes, certain orders may require additional verification before dispatch.
Shipping & Delivery
Shipping and delivery timelines are provided in our Shipping Policy.
Estimated delivery timelines are indicative and may vary depending on courier partner operations and other external factors.
Returns, Refunds & Cancellations
Returns, replacements, cancellations, and refunds are governed by our respective policies available on this website.
By placing an order, you acknowledge and agree to those policies.
Warranty & After-Sales Support
Products covered under warranty are eligible for warranty service according to our Warranty Policy.
Warranty eligibility, exclusions, and claim procedures are described separately in our After-Sales Service Policy.
Third-Party Websites
Our website may contain links to third-party websites such as:
- YouTube
- Other external platforms
These websites operate independently of PRO PLUS.
We are not responsible for the content, privacy practices, or services provided by third-party websites.
Privacy
Your privacy is important to us.
The collection, storage, and use of personal information are governed by our Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal information.
Intellectual Property
All website content, including but not limited to:
- Logos
- Product Images
- Product Descriptions
- Graphics
- Website Design
- Trademarks
- Videos
are the intellectual property of PRO PLUS unless otherwise stated.
Unauthorized reproduction, copying, modification, or distribution is strictly prohibited.
Limitation of Liability
To the maximum extent permitted by applicable law, PRO PLUS shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.
Nothing in these Terms excludes any rights available to consumers under applicable Indian law.
Indemnity
You agree to indemnify and hold harmless PRO PLUS, its employees, directors, affiliates, and representatives against claims, liabilities, losses, or expenses arising from your misuse of the website or violation of these Terms.
Suspension & Termination
We reserve the right to suspend or terminate access to our website without prior notice if:
- Fraudulent activity is suspected.
- False information is provided.
- These Terms are violated.
- Applicable laws are breached.
Any pending payment obligations shall remain payable even after termination.
Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.
Changes to These Terms
PRO PLUS reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on www.proplusindia.in and become effective immediately upon publication.
Customer Support
Email: info@proplusindia.in
Phone: +91 836 864 1183
Support Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Sunday – Closed
Operational Office
PRO PLUS
108, Phase 1, Udyog Vihar,
Sector 20,
Gurugram,
Haryana – 122016,
India.
Registered Office (GST)
PRO PLUS
Floor No. S/F, A-56, WZ-6A,
Ganesh Nagar,
West Delhi,
Delhi – 110018,
India.
Website
Important Notice
By accessing or using www.proplusindia.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you have any questions regarding these Terms, please contact our Customer Support Team using the details provided above.