Contact information
Payment & Checkout Information
Effective Date: July 1, 2026
At PRO PLUS, we are committed to providing a secure, reliable, and seamless payment experience for every customer. All transactions made on https://www.proplusindia.in are processed through trusted payment gateway partners using industry-standard security protocols to help protect your personal and payment information.
Accepted Payment Methods
We currently accept the following payment methods:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets (where available)
- Cash on Delivery (COD) on eligible products and serviceable PIN codes
The availability of certain payment methods may vary depending on the product, order value, and delivery location.
Secure Payment Processing
Your payment security is extremely important to us.
All payment transactions are processed using SSL (Secure Socket Layer) encryption through trusted payment gateway partners.
For your security:
- We do not store your complete debit card, credit card, banking credentials, or UPI PIN.
- Payment information is securely processed by our authorized payment partners.
- Every transaction is protected using industry-standard security measures.
Order Verification
To protect our customers against fraudulent transactions, certain orders may require additional verification before dispatch.
Our Customer Support Team may contact you to verify:
- Order details
- Delivery address
- Contact information
- Payment confirmation (where applicable)
Please ensure that the mobile number and email address provided during checkout are accurate and accessible.
Customer Support
If you experience any issues related to:
- Payments
- Checkout
- Order Confirmation
- Refunds
- Cancellations
- Warranty
- Delivery
- Transaction-related queries
our Customer Support Team will be happy to assist you.
Phone: +91 836 864 1183
Email: info@proplusindia.in
Support Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Sunday – Closed
Business Information
PRO PLUS is an Indian consumer electronics brand owned and operated by Bharat Sharma / PRO PLUS INDIA.
All products sold through https://www.proplusindia.in are genuine PRO PLUS branded products and are backed by official customer support and applicable warranty.
Our day-to-day customer support, order processing, and business operations are managed from our Operational Office in Gurugram, Haryana, while our Registered Office is maintained in New Delhi as per GST registration records.
Operational Office
PRO PLUS
108, Phase 1, Udyog Vihar,
Sector 20,
Gurugram,
Haryana – 122016,
India.
Registered Office (GST)
PRO PLUS
Floor No. S/F, A-56, WZ-6A,
Ganesh Nagar,
West Delhi,
Delhi – 110018,
India.
Need Help?
If you have any questions regarding your payment, order, refund, cancellation, warranty, or delivery, please feel free to contact our Customer Support Team.
Phone: +91 836 864 1183
Email: info@proplusindia.in
Website: https://www.proplusindia.in
Important Notice
PRO PLUS is committed to providing a secure online shopping experience. We continuously review and improve our payment security measures to help protect customer information and ensure safe transactions.
Payment methods, verification procedures, and security measures may be updated from time to time to comply with applicable laws, banking regulations, and industry standards.